Hot Tips For Finding An HVAC Service Expert

We start our days cleaning up spilled glasses of juice in the morning, rushing the children to school, attending meetings, returning calls, managing finances and trying to invent a clock with 30 hours per day. If you managed to get through an entire cup of coffee while it was still warm I am in awe. But, face-it, we surely don’t have time or desire to consider the drudgery of maintaining a air conditioner. Air duct cleaning is not even on our radar. Who thinks about a potential electrical panel overload until there is a catastrophe? And yet whenever there’s a problem… it’s not only a reality, it is a PRIORITY! I have experienced the urgency earlier.

It is ideal to understand who to phone BEFORE things break down - your trusted technician that proactively schedules your maintenance visits and wards off crises. However, what if we do not know who to phone? Building a relationship takes time, however, finding the right technician does not have to take too much work. Use this tip list to find a quality HVAC company you can trust for years to come.

Speak with friends, family members, neighbors in the area. Try to get more than 1 referral from people you trust. Make sure that the referring individual has first-hand experience if possible. If you don’t know anyone in your area start by looking some key words on Google - e.g. “air conditioning contractor Mesa” “ac fix ” etc..
Make a short list of companies that you want to test out.
Check the company website. Can they seem professional and legitimate? Are they accredited? Bonded? Insured? What is their BBB rating? Do they have a wide focus of providers “we do it” (one stop shop advantage) or do they concentrate their support experience (often a better choice for quality)?
Take a look at what clients are saying online or Facebook. Caveat: Assessing are subjective so browse the content of their testimonials. And look at the filtered reviews on websites like Yelp (computer filtering is incomplete and without considering the entire picture you may call on the wrong company or discount a quality company.)
Call the companies to have a feel for their own professionalism. Ask about prices for new customers or what makes and models they service. Can they provide maintenance plans? What’s their warranty and/or guarantee policy? How responsive is the man who answers the phone? Are you stuck on hold right away or for a long time? Response time is important.
Narrow it down to 2-3 businesses and program a maintenance tune-up with a few of the technicians (or if you know you want a replacement possess them all come out and give you an estimate; many companies offer estimates for free.) If you are having several come out don’t judge solely by the quote; ask them to explain the quote so you can find a feel for their knowledge and ability to work together with you. They should clarify their recommendations so you understand the job. If the technician is speaking down to you or being overly and unnecessarily technical reveal them to the doorway.
Finally, be aware that the individual who comes to your home might be a salesman for the company rather than an actual tech; this is common with larger companies. On the flip-side a “one-man show” can not do it all and may not be in business when you call to your warranty. If you want to be greater than the account number and have the guarantee of longevity, then opt for a smaller company with several years of being in company.